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Emergency Numbers

Police, Fire & Medical


Emergency: 112

Main Emergency Services

Ambulance: 196

Police: +356 2122 4001-7,  +356 2122 1111

Traffic Accident: +356 2132 0202

Armed Forces Marine and Air Rescue Service

A.F.M. Helicopter Rescue: +356 2124 4371, +356 2182 4212, +356 2182 4214

A.F.M. Patrol Boat Rescue: +356 2123 8797, +356 2122 5040

Fire
Fire Brigade: 112

Hospitals & Medical

Hospital Gozo +356 2156 1600
Hospital Malta Mater Dei: +356 2545 0000
St. James Hospital Malta: +356 2133 5235
St. James Hospital Gozo: +356 2156 4781

Emergency Animal, Wildlife and Environmental


Service Phone Numbers
Wildlife Rescue (Nature Trust/ERA) 9999 9505 / 2292 3500
BirdLife Malta (injured birds) 2134 7645 ext 507 / 7925 5697 (off-hours)
Animal Welfare Directorate (stray/stray ambulance) 153 ext 17 / 1717
Animal Ambulance (Ambuserv) 9933 3112 / 9920 0100
Wildlife Rescue Ambulance (Valletta) 99 999 505
Tomasina’s Sanctuary (stray cats/dogs) 153 ext 17 / 79 96 99 18

Environmental Protection Malta Ranger Unit - Land and Sea



Mobile / Whatsapp: (+356) 7937 8118


Email: info@rangers.mt

How to report an ongoing illegality?

For our Rangers to be able to act on the report efficicently, we ask the Public to send us a message on WhatsApp with the following details.

  1. Google Maps Location pin 
  2. Information of what is happening (as detailed as possible)
  3. Date and time of the incident
  4. Photo (only if possible)

Our Rangers will then get back to you with a confirmation that your report has been taken note of.

Animal Welfare


Animal ambulance: 2590 4132

NATURE TRUST WILDLIFE RESCUE TEAM

Animal Welfare Department: 2590 4132 & 9942 2085

Emergency Vets Service Malta: 5004 3888

SPCA Homing Services:

  • Floriana, Malta: 2123 4431 & 2123 0468
  • Victoria, Gozo: 2155 3769
  • The Malta Veterinary Association runs an emergency service for small animal Vet 24 hours emergency services: 5250 2000.

BIRDLIFE MALTA


To report an injured bird, please call us on:

Working hours – (+356) 21347645 (EXT 507)
Evenings and weekends – (+356) 79255697 (Please do not use this phone number for anything else but reporting injured birds or wildlife crime emergencies. 

Animal Welfare Directorate - Animal Abuse


We are happy to file a report of abuse on your behalf but you can also file a report directly with Animal Welfare Directorate either by calling 1717 ( Malta ) 79691717 ( Gozo )or sending an email to animalwelfare.mafa@gov.mt

Animal Welfare Contact no: Freephone Servizz.gov 153 (Ext. 17)

General queries: animalwelfare.mafa@gov.mt

Licencing of Pet Boarding Establishments and Pet Sitting Accommodations – awdlicencing.mafa@gov.mt

Registration of Pet Grooming – awdlicencing.mafa@gov.mt

Registration of Kennel Clubs – awdlicencing.mafa@gov.mt

Schemes – awschemes.mafa@gov.mt

Stray Dog

Official government advice

Call Animal Welfare on 79691717. If the dog is friendly enough that it comes up to you and you are not afraid of dogs, try and hold the dog until the Animal Welfare Ambulance arrives on site to avoid the dog getting injured. If the dog is not coming up to you or you do not feel comfortable touching the dog, ideally follow the dog so that when the ambulance team call you when they are almost on site you can give them the exact location of where the dog is.

The law (*) gives you several options:

  • return to owner if known
  • deliver dog to the nearest police station
  • deliver dog to a registered sanctuary, but they are under no legal obligation to take the dog
  • if you wish to keep the dog, take it to the nearest police station to make a report and to check for a chip. After 7 days you can claim ownership

* Taken from ELECTRONIC IDENTIFICATION OF DOGS [S.L.437.101] LEGAL NOTICE 199 of 2011.

Nature Trust-FEE Malta (NTM)


Wildlife Rescue Team Emergency number: 9999 9505

Found a protected animal in distress? Report immediately to NTM-FEE Malta (9999 9505) or to ERA by telephone (22923500) or through ERA’s Customer Assistance System.

What we do?
Help dolphins that strand (which come to shore).

Rescue injured turtles and other animals and take them to San Lucjan’s rehab centre to be treated by a vet.

Rescue Hedgehogs, lizards, chameleons, shrews, bats, wild rabbits, weasels etc

Clean and Upkeep

Want to report littering and illegal dumping? The Public Service has a digital solution to facilitate this. You can make use of a dedicated mobile app, ‘Clean & Upkeep.’

Through the Clean and Upkeep mobile app, the citizen can take a picture and send it directly via the mobile app. If the user wishes to switch the mobile location on, the location is automatically sent with the message. The case is channelled to the relevant Public Service departments. The citizen can remain anonymous.

Besides littering and illegali dumping, one may also report cleaning of culverts, public conveniences, beaches, street sweeping, dead animals and emptying of litter bins among others.

The mobile app will also give you constant updates on your report, making this application truly valuable to have on your personal device.

The anti-littering platform was developed by the Cleansing and Maintenance Directorate (CMD), and it has become its main platform to monitor every step of the national cleaning process with each activity being time-stamped and monitored from start to finish.

Mobile app can be downloaded from Google Play Store or iOS Store​.